After reaching out to several local ethical renter activist groups I learned this was an issue for thousands of others. While landlords are held to a variety of laws, many of which are
Our team explored several apps and local platforms such as renters.com, craigslist, zillow, padmapper, and more, but found venting quality landlords had not become standardized.
State laws vary state-to-state, however the "AZ Board of Realtors" had created a universal lease and best practices document which became the framework for defining a baseline rule book.
We interviews over 230+ renters and 40+ landlords from around the world. These insights later defined the value chain and target demographic we tailored our experience around.
Agree that request tracking would be useful
Would pay more for a good landlord
Said their landlord replies in 3+ days
"Right now I don't have a way to track or record what I ask my landlord or property manager, it's hard to keep them accountable when there's no paper trail."
According to the data over 70% of landlords we interviewed would charge less rent if their tenants would maintain minor property upkeep.
"There's not really a way to connect my roommates, the landlord, and repairmen. Would be nice if we're all on the same page when something happens. Things often get lost in translation"
Home related details must be mobile and web accessible to all devices at all times.
Renters don't know their rights and therefor can't protect themselves.
Roommates and landlords often struggle to communicate. There's not often one sources of truth when changes or requests are made.
Request are often time sensitive. The status of a request should be displayed at all times to ensure it takes priority.
